Delivery Policy – Tohfaghar

Welcome to Tohfaghar, your trusted destination for toys, gifts for all ages, and baby garments. We take pride in delivering your favorite products quickly and safely currently serving only within Karachi.

1. Delivery Coverage

At present, Tohfaghar provides delivery exclusively in Karachi.
We are continuously working to expand our service areas in the future to bring our products to more cities across Pakistan.

2. Delivery Time

We aim to deliver your orders as fast as possible:

  • Standard Delivery Time: 2–4 business days within Karachi.
  • Orders placed after working hours or on weekends/public holidays will be processed on the next business day.

During peak seasons or sales, deliveries may take slightly longer due to increased order volume.

3. Delivery Charges

  • Free delivery on orders above the minimum purchase amount (displayed at checkout).
  • For smaller orders, a standard delivery fee applies, depending on your area within Karachi.
    All charges will be clearly shown before you confirm your order.

4. Order Tracking

Once your order is dispatched, you will receive a confirmation message or email with tracking details.
You can monitor the progress of your parcel until it reaches your doorstep.

5. Packaging & Handling

Each item from Tohfaghar is carefully packed with love and attention.
We ensure all toys, baby garments, and gifts are safely handled and delivered in perfect condition.

6. Delivery Delays

Although we strive to deliver on time, minor delays may occur due to:

  • Traffic or weather conditions in Karachi.
  • Courier scheduling issues.
  • Incomplete or incorrect delivery details.

In such cases, our support team will contact you promptly to keep you updated.

7. Contact Us

If you have any questions about delivery or want to confirm your order status, please contact our team:
📧 Email: [contact@tohfagharpk.com]
🌐 Website: [www.tohfaghar.com]

At Tohfaghar, we’re committed to bringing joy to every home in Karachi delivering happiness through quality products and reliable service.